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Customer service representative - International

‘We don’t create jobs, we make careers!’ IBEX Global - Vacancy Alert! • Title of the Job: Customer Service Specialist - International • Brief description of the job:  Timely preparation of rates and quotes for customers and overseas agents.  Collaborate and build relationships with customers to strengthen service competitiveness  Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 10 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transaction or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 44,000/- • Transport: Conveyance will be provided. *Email Subject should be “Customer Support Specialist – International”

Phone Banking Officer

phone banking officer ‘We don’t create jobs, we make careers!’ IBEX Global - Vacancy Alert! • Title of the Job: Customer Service Specialist - International • Brief description of the job:  Timely preparation of rates and quotes for customers and overseas agents.  Collaborate and build relationships with customers to strengthen service competitiveness  Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 10 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transaction or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 44,000/- • Transport: Conveyance will be provided. *Email Subject should be “Customer Support Specialist – International”

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